What We Collect and Why
When you open an account and make a deposit through JazzCash, Easypaisa or Raast, we record the transaction reference, the amount and the timestamp — nothing more from your wallet than what the payment rail passes us. Your mobile number ties your account to your login
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and your withdrawal route, so we keep it for as long as your account is active. We also collect standard device data: browser type, session tokens and IP address, used to keep your session secure and to stop unauthorised access. If you contact support, that conversation
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is stored so we can follow up consistently. We do not sell your data to third parties or share it for marketing purposes outside net11c. Data is stored on servers with encryption at rest and in transit. Retention follows a set schedule — active accounts keep
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data live; closed accounts are archived and then deleted within the period required by applicable law in eligible regions. Where local law affects what we can store or for how long, that law takes precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.