Reference

What You Need to Know Before You Play

Access to net11c and use of any account wallet, including deposits through JazzCash, Easypaisa, and Raast, is subject to the terms set out here and depends on whether local law in your region permits it.

Jurisdiction-dependent accessAccount data handled with careJazzCash, Easypaisa, Raast contextClear contact paths for policy queries

Explore the Lobby Read FAQ

How Our Legal Terms Apply to Your Account

net11c Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Using net11c — opening an account, making a deposit, or accessing any game room — means you accept the terms and conditions published here. Availability of any feature, including payment processing through JazzCash, Easypaisa, or Raast, depends entirely on the laws applicable in your region. We

1
do not make representations about legality in any specific location; that is your responsibility to verify before you start. Account data we collect is used only to operate and secure your account — not shared with unrelated third parties. When you complete a wallet transaction via
2
Easypaisa or JazzCash, the payment details you enter are processed under the respective payment provider's own terms in addition to ours. Raast transfers follow the rules set by your bank alongside our account policies. We may update these terms; when we do, the revised version takes
3
effect as soon as it is published on this page. Continued account use after an update counts as acceptance. If any clause here conflicts with local law as it applies to you, the lawful clause or the local rule prevails for your jurisdiction. For any dispute
4
or query about how a term applies to your account, reach us through the contact paths listed below before escalating further.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Your Account Secure

Account security and data handling are not afterthoughts here. Every piece of information you provide — your phone number linked to JazzCash or Easypaisa, your Raast-connected bank detail, your login credentials — is stored with SSL encryption and accessible only to authorised operations staff. You can request a copy of the data we hold or ask us to correct it by contacting support directly.

Data Retention We keep your account data only as long as your account is active or as required under applicable law. Closed accounts are subject to a standard retention window before data is deleted.

Cookie Policy Cookies on net11c track session state and payment flow — for example, keeping your JazzCash deposit step intact if you switch tabs mid-transaction. You can manage cookie preferences in your browser settings.

Account Access Control Login is secured by OTP sent to your registered mobile number. If you get an OTP you did not request, contact support immediately and we will freeze account access within minutes.

Requesting Data Changes To update, correct or request deletion of your personal data, submit a written request through the Account Help Centre or email support with your registered Easypaisa or Raast number for verification.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Matter

If something in these terms is unclear — or you want to request a change to your account data or query how a policy applies to your wallet — we have direct contact paths available. Use the channel that works fastest for you, and keep your account reference handy so we can pull up your record right away.

Team online

Live Chat

Open the chat widget from any page on net11c while logged in. Quote your account ID and the specific policy section you are asking about for a faster response.

Email Support

Send your query to our support address found in your account settings. Include the policy clause number and your registered JazzCash or Easypaisa number so we can verify your account.

Account Help Centre

Log into your account and head to the Help section for policy documents, data request forms, and step-by-step guidance on updating your account details or payment method.

Common Questions About Legal Terms on net11c

These are the questions we hear most often about how our terms apply, what your rights are, and how your data is managed. If your question is not covered here, reach us via live chat or email.

Access depends on local law in your specific region. We recommend you check whether online gaming is permitted where you are before opening or using an account with us.

We collect the details you provide at registration — your name, mobile number, and the wallet identifier you link (JazzCash, Easypaisa, or Raast). This is used only to operate and verify your account.

Yes. Submit a data access request through the Account Help Centre or email support with your registered mobile number. We will respond with your data within the timeframe required by applicable rules.

Close your account first through account settings, then submit a deletion request to support with your registered Easypaisa or Raast number as verification. Retention rules may apply for a limited period after closure.

Payment identifiers linked to your account are retained only as long as legally required and then removed. They are never shared with unrelated third parties at any point during or after account use.

Raise it directly with support via live chat or email, referencing the specific clause. We review all policy disputes and aim to respond with a clear position before any further escalation is needed.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us AccountRegister

What You Need to Know Before You Play

How We Handle Your Data and Keep Your Account Secure

Reach Us About Any Legal or Policy Matter

Live Chat

Email Support

Account Help Centre

Common Questions About Legal Terms on net11c

01 Does Pakistani law allow me to use net11c?

02 What data does net11c collect when I register?

03 Can I request a copy of the data you hold on me?

04 How do I ask for my account data to be deleted?

05 What happens to my JazzCash or Easypaisa details if I close my account?

06 Who do I contact if I disagree with how a term is applied to my account?

Legal

Related pages

Related pages